The Deportees Taking Our Calls

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Eddie Anzora was sitting in his cubicle at a call center in El Salvador one day a couple of years ago, making a hotel reservation for an impatient American customer, when he spotted someone he knew from a past life. The man, who was part of a group of new employees on a tour of the office, was tall, with a tattoo of a rose on the back of his neck. His loping stride caught Anzora’s attention. Salvadorans didn’t walk like that.

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